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Here are frequently asked questions of the NDC | Help Team. Search by topic, or scroll through the archive. If you have a question, please ask us. Want to be alerted when new FAQs are posted? Join the NDC listserv.


FAQs About Mental Health and Well-Being

  • Ask your state agency for referrals to mental health providers who have experience working with deaf people. To find your state agency, see the National Association of State Agencies of the Deaf and Hard of Hearing (NASADHH) directory of state-by-state agencies serving deaf people.

  • Contact nationwide mental health service providers such as the Deaf Counseling Center, National Deaf Therapy, or the Deaf Wellness Center.

  • If you or someone you know is in a crisis that requires immediate assistance, individuals can reach out to any national hotline and use telecommunication relay services. The following is a list of crisis hotlines serving deaf individuals:

    • National Deaf Domestic Violence Hotline is a partnership between the Abused Deaf Women’s Advocacy Services (ADWAS) and National Domestic Violence Hotline (NDVH) and answers videophone calls and emails 24/7. Deaf individuals can call 855-812-1001 or email NationalDeafHotline@adwas.org. If using a voice phone, you will be connected with an interpreter for the call.

    • DeafLEAD is a non-profit agency that provides a 24/7 videophone and text-messaging crisis hotline for victims of crime. Deaf individuals can call via videophone to 321-800-3323 or text the word HAND to 839863 to be connected with a crisis counselor.

    • Crisis Text Line is a 24/7 text-messaging support line for and has a partnership with Gallaudet University and the Deaf community. Deaf individuals can text the word DEAF to 741741 and be connected with a crisis counselor.

Note: NDC does not endorse any specific agency, provider, or vendor of services and the information shared above should not be considered as such.

For more information on challenges deaf individuals face with mental health care see NDC’s Mental Health & Well-Being page.