The end of the year is often a time of reflection and looking back on the things that impacted us the most. In 2021, many of us were challenged to find ways to adapt to life after a year of lockdown, disconnection, and isolation. During this time, many people turned to NDC to help them navigate a variety of issues that act as barriers to #deafsuccess.

In case you missed it, below are the most common questions for the top 6 content areas we received this past year and a list of resources we provided in response.

An icon of a humanoid figure pointing to a chalkboard. The image is conveyed to a laptop screen.
Online Accessibility

Questions

  1. What are best practices when integrating interpreters and speech-to-text services in videoconferencing platforms?

  2. What’s the difference between CART and auto-captioning features on a platform?

  3. How do I make an online course or event accessible to deaf students?

Resources

An icon of a face mask.
Face Masks

Questions

  1. What if an instructor refuses to wear a clear face mask with a deaf student present?

  2. How do we create an equitable masking policy to include clear face masks?

  3. Where can I find clear masks to distribute to students and staff?

Resources

An icon of a balance scale sitting on top of legal books
Legal Responsibility and Policies

Questions

  1. Is my institution responsible for providing access to outside class activities like tutoring, campus events, off-campus internships, etc.?

  2. How do we manage interpreting and speech-to-text services if a deaf student consistently cancels their classes?

Resources

An icon of a doctor wearing a face mask, scrubs and a head lamp.
Deaf Medical Students and Healthcare Majors

Questions

  1. How do we accommodate a deaf student doing clinical internships?

  2. What types of stethoscopes are available to accommodate deaf students?

  3. How do accommodations impact patient confidentiality or HIPAA requirements?

Resources

An icon of a humanoid figure wearing a cape and posing on top of a mountain.
Self-Advocacy

Questions

  1. How do I advocate to receive appropriate accommodations?

  2. What kind of accommodations can I ask for?

  3. How do I file a complaint with my college due to accessibility concerns?

Resources

An icon of a computer screen with a play button and a speech bubble with the letters CC
Accommodations 101: Interpreting, STTS, Captioned Media, and ALD

Questions

  1. What accommodations are commonly used by deaf students?

  2. Where can I find service providers?

  3. What strategies can create accessible foreign language courses, music courses, and internships?

Resources

Have any of these resources been of service to you this year?

Send us an email at help@nationaldeafcenter.org or tag us on a post with a link to your favorite resource from NDC on social media.