In-House Captioning Outsource to Captioning Vendor
PROS
  • Quality control for accuracy
  • Ability to control spending through internal resources
  • Save on duplicating efforts
  • Faster turnaround on last-minute requests
  • Bulk discounts
  • Specialized captioning (music, foreign language, technical content, etc.)
CONS
  • Initial/ongoing training and software investment
  • Challenge to control costs
  • Quality and accuracy varies by vendor